|
| Terms and Conditions of Sale for Taxprep products |
|
Products and Services
The products and services of CCH Canadian Limited ("CCH") are designed to provide current,
authoritative information. The company is not, however, engaged in rendering any form of professional
advice, which should be sought from a competent professional in the relevant field.
Internet and CD ROM products
The use of any Taxprep/FormulaTrix Internet or CD ROM product is subject to the terms of the
license agreement applicable to that product.
Subscription Period
Taxprep/FormulaTrix products are sold on a subscription basis. Our software products have a 12 month
subscription period, after which time you will receive an automatic renewal invoice.
Your invoice will be sent to you 6 weeks prior to the renewal date. If you do not wish to renew
at that time, you must return the invoice by fax or by mail with a letter requesting a cancellation.
Cancellation and refund policy
No refund will be granted for Taxprep/FormulaTrix products unless the product is returned unopened
in its original packaging within the 30 days following the automatic renewal date on your invoice.
To receive a refund, the software must be returned in full (including relevant documents and diskettes)
with a letter stating the reason for the return. Downloads require a written confirmation that all
versions are no longer installed on company or personal computers.
Products shipped or available for download prior to the date of automatic renewal (1st releases of T1,
T3 and FormulaTrix products) are subject to refund only when returned unopened (including relevant
documents and diskettes) in the original packaging or uninstalled on company and personal computers
within the 30 days following the delivery/download of the software.
License adjustments
If you wish to exchange or upgrade a product at some point during your 12 month subscription period,
a prorated amount (debit or credit) will be issued to your account in accordance with the number of
months remaining on your original subscription period*. The shipping and handling fees will not, however,
be credited. An invoice for your new product or service will be issued at the end of your current
subscription period.
*credits may not apply to certain products such as Corporate Taxprep Lite Version and Taxprep for
Trusts Lite Version.
Shipping and handling
All Taxprep/FormulaTrix products available on CD ROM are subject to annual shipping and handling
charges (includes 1st releases and all updates). No additional shipping and handling charges are
billed to download versions. Please check at the time of ordering, to determine if any such charges
apply to the product or service you are ordering.
Tax Reference Booklets
The Taxprep Tax Reference Booklets are not returnable after 30 days unless subject to prior written
agreement. Shipping and handling charges are applicable.
Prices
CCH reserves the right to change advertised prices and any associated charges without advance notice.
Prices are net of any applicable federal and/or provincial taxes unless specifically quoted or otherwise
referenced in writing. While CCH makes every effort to ensure the accuracy of it's invoicing, it is
understood that the failure to invoice a relevant tax does not remove the purchaser's liability for same.
All prices are quoted in Canadian dollars.
Payment Terms
Invoices for subscription products are issued on an annual basis with a payment-due date corresponding
to the first day of the subscription period. Invoices for all other products are payable upon receipt.
Overdue Accounts
CCH reserves the right and where deemed necessary will exercise the right to subject overdue accounts
to a 1.5% interest charge per month (18% per year).
New accounts
All orders from new customers are placed on a prepaid basis unless they have been subject to prior
credit approval.
License Agreements
Single-user license
A Single-user license allows the client to use one copy of Taxprep/FormulaTrix
on a single computer or workstation.
The client is authorized to use the Software on an off-site computer only when there is no possibility
of it being used at two locations simultaneously. For example, the client may have a laptop or home
computer in addition to the computer at the office.
The Software is licensed to the client only, and may not be sub-licensed, transferred, rented, lent, sold
or otherwise disposed of to a third party without CCH's prior written consent.
Multi-user/network license
A Multi-user/network license allows the client to use Taxprep/FormulaTrix software on no more
than 25 computers or up to 25 users at a single location.
Legal persons/entities with more than one site require a separate Software license per location. Separate
corporations, proprietorships or legal partnerships that are sharing office space each require a separate
Software license.
The client is authorized to use the Software on a network, provided the client has a Software license for
each network workstation that accesses the Software.
The Software is licensed to the client only and may not be sublicensed, transferred, rented, lent, sold or
otherwise disposed of to a third party without CCH's prior written consent.
|
|
