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Problems scrolling with the Logitech MouseWare 9.75 [Back]

Date: 2003-Aug.-13
Problems scrolling with the Logitech MouseWare 9.75 on Windows XP

Products and versions concerned:
Personal Taxprep T1, version 3.2 2002
Personal Taxprep T1/TP1, version 3.2 2002
Corporate Taxprep, version 3.0 2003

Clients will most likely have version 9.75 installed on their computers, so here is the step by step solution:

Step 1:
Uninstall the 9.75 software
  1. In the Start menu, go to Settings, then Control Panel, then click Add or Remove Programs
  2. Select Logitech MouseWare 9.75 from the list
  3. Click Change/Remove
  4. Follow the on-screen instructions

Step 2: Install MouseWare 9.73

  1. Download the installation file (6,182 kb)
    Approximate Download Time at 56k : 21 min 10 sec
  2. Double click the icon mw973enu.exe
  3. Follow the on-screen instructions making sure you select Universal scroll
  4. Reboot the computer

The mouse will now function correctly!
Note: this procedure can be performed on T1 and on T1/TP1 software.








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