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Extended Support Hours
Support Centre Opened on Saturdays in March and April
As your software partner, we know that tax season is a busy time for your business. For that reason, we have extended the
working hours of our Support Centre, which will be opened on Saturdays until the end of April.
Saturday support hours – 10:00 a.m. to 5:00 p.m. ET
From March 10, 2018, to April 28, 2018
Including Sunday, April 29, 2018
We also continue to support you from Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.
If you have any questions or if you need help, please contact our Support Centre by phone at
or send an e-mail to
We would like to remind you that you can quickly obtain information by consulting the help topics accessible from your
software program, which contain useful instructions on how your product works. You can also access the
page on our Web site, which provides a wealth of
practical information, namely in the Release Notes, the Troubleshooting Memos and other available documents.
Thank you for choosing Taxprep
Wolters Kluwer Canada