How to Correct Errors

In the EFILE Log view, when an eligible document is rejected, the transactions containing an error indicate the error code(s) giving the reasons for the rejection.

To correct an error identified by an error code, proceed as follows:

1. In the EFILE Log, select the transmission containing an error.
2. In the lower pane of the EFILE Log, review the error code.
3. Display the return requiring correction.
4. Make the necessary correction requested by the tax authorities.
5. Check that the document is eligible for EFILE.
6. Save the return, then close the client file.

To avoid another rejection, ensure that you have corrected all the errors indicated by the tax authorities before retransmitting.

Data in documents different from data in CRA or RQ files

Some returns can be rejected because the data they contain does not match the data in the CRA or RQ files. Corporate Taxprep cannot anticipate these situations.

Examples of differences and suggested corrections

• The return is rejected because the corporation's name is different from the name in the CRA files: Check if the correct corporation name has been entered on Form Identification, Corporate Identification and Other Information (Jump Code:ID). Please change it if it is incorrect. If the corporation's name changed during the year, you cannot file the return using T2 EFILE.
• The return is rejected because the business number entered in the CRA files is incorrect: Contact your local Tax Services Office before retransmitting the tax return. You can also paper-file the tax return, indicating the correct business number.