Canadian tax preparation software
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e-Bulletin # 20190211-1
Date: 2019-Feb.-11

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Support Centre Opened on Saturdays until the end of April

As your software partner, we know that tax season is a busy time for your business. For that reason, we have extended the working hours of our Support Centre, which will be opened on Saturdays until the end of April.

Saturday support hours – 10:00 a.m. to 5:00 p.m. ET
From February 16, 2019, to April 27, 2019
Including Sunday, April 28, 2019

We also continue to support you from Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.

If you have any questions or if you need help, please contact our Support Centre by phone at 1-800-268-4522 or send an e-mail to

We would like to remind you that you can quickly obtain information by consulting the help topics accessible from your software program, which contain useful instructions on how your product works. You can also access the Support page on our Web site, which provides a wealth of practical information, namely in the Release Notes, the Troubleshooting Memos and other available documents.

Thank you for choosing Taxprep.

Wolters Kluwer Canada