Canadian tax preparation software
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e-Bulletin # 20190315-1
Date: 2019-Mar.-15

Personal Taxprep
Troubleshooting Memo Update

An updated Troubleshooting Memo is available in the Professional Centre and on our Web site.

New items in the Troubleshooting Memo:

  • Tax shield calculation

  • TaxprepConnect Download - Problem downloading the year and the amount in box O of the RL-5 slip

Please refer to this document to see if these topics affect any of your clients' tax returns.

To view the Personal Taxprep Classic Troubleshooting Memo, consult the Professional Centre of the program or our Web site.


To consult the different training options available regarding this program (seminars, webinars, tutorials and more), access the Training section of the Taxprep Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.